Aisk – AI Powered Chatbot | Support Assistant | Support Bot | Live Chat

Aisk is a revolutionary AI-powered WhatsApp & Telegram supported chatbot designed specifically for WooCommerce stores and WordPress websites. Say goodbye to repetitive support tickets and hello to automated, intelligent customer service that works around the clock.

?? Why Choose AISK?

• ?? AISK Chat is 100% FREE!
• ?? Reduce support tickets by up to 80%
• ?? Provide instant 24/7 customer support
• ????? Free up your team’s time for complex issues
• ?? Increase customer satisfaction with quick responses
• ?? Boost sales with intelligent product recommendations
• ?? Seamlessly integrate with WhatsApp and Telegram
• ?? Improved URL handling and content extraction

??? WooCommerce Integration

AISK is built from the ground up for WooCommerce stores:

• Smart Product Search: Helps customers find products based on descriptions, colors, sizes, categories, and more
• **Order Management: Customers can track orders, view status, and submit inquiries about their orders using their order number and email. The plugin includes a simple form that allows customers to send order-related questions directly to the business.
• Intelligent Recommendations: Suggests relevant products based on customer queries and browsing history

?? Key Features

? Automated Responses, No Delays. Ever.

Answer customer questions instantly 24/7 through your website, WhatsApp, and Telegram using your existing content. Aisk handles routine inquiries automatically across all channels, eliminating wait times and preventing abandoned carts, with seamless handoff to your team when needed.

?? Smart Product Recommendations That Convert

When customers describe what they want, Aisk instantly suggests matching products with images and purchase links, increasing conversions and order values through personalized recommendations.

?? Order Tracking Made Effortless

Customers check order status, shipping updates, and tracking information themselves through your website, WhatsApp or Telegram after quick verification, reducing support inquiries by 90%.

?? WhatsApp & Telegram Integration

Turn the world’s most popular messaging platforms into your 24/7 sales and support channels. With Aisk’s messaging integrations, customers can browse products, check order status, and get instant support using the apps they already check dozens of times daily.

?? Complete Omnichannel Support

Unify your website, WhatsApp, and Telegram conversations in a single dashboard. This ensures consistent responses across channels, eliminates communication silos, and provides your team complete visibility of customer interactions from every source.

?? Unlimited Knowledge Sources

Import knowledge from:
– ?? PDF Documents (product manuals, guidelines, policies)
– ?? External Websites (with advanced crawling controls)
– ?? Custom Knowledge (direct input for FAQs and special instructions)

?? Seamless Human Handoff with Form Integration

When AI reaches its limits, Aisk.chat offers support information or creates tickets through its shortcode support. Integrate any contact form plugin directly within the chat interface and connect to your existing CRM system or help desk software without additional costs.

?? Installation

Getting started with Aisk.chat is quick and easy:

1. Install & Activate
   Download Aisk from the WordPress repository or upload the ZIP file. Go to Plugins → Add New → Upload, then “Install Now” and “Activate.” Find Aisk in your WordPress dashboard menu.

2. Set up Aisk and OpenAI Key
   Enter your API keys in Aisk settings. Connect your OpenAI account to power AI conversations and your Aisk authentication key to activate all features. Our wizard guides you through obtaining and connecting these keys.

3. Generate Smart Knowledge Base
   Let Aisk learn about your business by generating embeddings from your website content. Click “Generate Embeddings” and Aisk will process your pages, posts, and products to create an intelligent knowledge base for accurate customer responses.

??? Development

Aisk.chat is built using modern web technologies and build tools. The source code is available in the src/ directory of the plugin.

Build Requirements:
– Node.js 16.x or higher
– npm 7.x or higher

Building from Source:
1. Clone the repository
2. Install dependencies: npm install
3. Build the plugin: npm run build

The build process uses:
– Vite for bundling
– React for UI components
– Tailwind CSS for styling
– TypeScript for type safety

Source files are located in:
– src/components/ – React components
– src/styles/ – CSS and styling files
– src/admin/ – Admin interface components
– src/lib/ – Utility functions and shared code

The compiled files are generated in the build/ directory.

?? Results You Can Expect

• 78% reduction in basic support tickets within the first month
• 23% increase in after-hours conversions
• 91% positive feedback from customers using the chatbot
• 4.3 hours saved daily by the average store owner

?? Support

If you have any questions or need assistance, please visit our support forum or contact us directly.

?? License

This project is licensed under the GPL-2.0+ License – see the LICENSE file for details.

?? External Services

This plugin connects to several external services to provide its functionality. Here’s a detailed breakdown of each service and how it’s used:

OpenAI API

• Purpose: Used for generating AI responses and creating embeddings from your content
• Data Sent:
  • Content from your website (posts, pages, products)
  • User queries and messages
  • Custom knowledge base content
• When:
  • During initial setup when generating embeddings
  • When processing user messages
  • When updating the knowledge base
• Links:
  • Terms of Service
  • Privacy Policy

Telegram Bot API

• Purpose: Enables chat functionality through Telegram messenger
• Data Sent:
  • User messages
  • Bot responses
  • Product information
  • Order status updates
• When:
  • When users interact with the Telegram bot
  • When sending automated responses
  • When processing order inquiries
• Links:
  • Terms of Service
  • Privacy Policy

Twilio API

• Purpose: Enables WhatsApp integration for customer support
• Data Sent:
  • User messages
  • Bot responses
  • Product information
  • Order status updates
• When:
  • When users interact via WhatsApp
  • When sending automated responses
  • When processing order inquiries
• Links:
  • Terms of Service
  • Privacy Policy

IPAPI.co

• Purpose: Used to detect user’s location for showing location in the chat list display
• Data Sent:
  • User’s IP address
• When:
  • When the chat widget is loaded
  • When location-based features are requested
• Links:
  • Terms of Service
  • Privacy Policy

Data Privacy

All data transmission to these services is done securely using HTTPS. The plugin only sends necessary data required for its functionality. You can control what data is sent by:
1. Configuring which content types are included in the knowledge base
2. Managing integration settings in the plugin dashboard
3. Using the privacy settings to control data collection

Developed with ?? by Aisk.chat Team

Development

This plugin uses modern development tools and follows WordPress coding standards. Here’s how to set up the development environment:

Support

Visit aisk.chat for documentation and support.

Privacy Policy

Aisk – AI Powered Chatbot | Support Assistant | Support Bot | Live Chat uses Appsero SDK to collect some telemetry data upon user’s confirmation. This helps us to troubleshoot problems faster & make product improvements.

Appsero SDK does not gather any data by default. The SDK only starts gathering basic telemetry data when a user allows it via the admin notice. We collect the data to ensure a great user experience for all our users.

Integrating Appsero SDK DOES NOT IMMEDIATELY start gathering data, without confirmation from users in any case.

Learn more about how Appsero collects and uses this data.