Instant Knowledge Base – Create AI Supported Knowledge Base, Documentation, Wiki, and Help Center

Instant Knowledge Base is an all-in-one WordPress plugin to create and manage an AI-powered knowledge base, wiki, internal documentation, or FAQ support center in just a few clicks. It’s designed for businesses, SaaS platforms, service providers, product developers, and anyone who needs to provide instant answers to customers, team members, or users.

? From structured articles to live AJAX search, feedback voting, and mobile responsiveness — this plugin brings everything you need to build a modern self-service support system.

Create and manage your documentation, FAQs, and help center — all within WordPress. Instant Knowledge Base empowers you to reduce support tickets, enhance customer satisfaction, and scale your support operations — even while you sleep.

? Fast, Flexible, and Fully Integrated
Built to work with any WordPress theme, Instant Knowledge Base offers a seamless experience for both administrators and users. Whether you’re supporting customers or onboarding team members, your knowledge base is just a click away.

LIVE DEMO:

DEMO

?? Core Features

? Modern, Responsive Layout – Sleek, mobile-friendly design that adapts perfectly to any device.
? Custom Post Type for Articles – Easily create and manage structured knowledge base content.
? Help Topic (Category) Organization – Group articles into logical topics for intuitive navigation.
? Real-Time AJAX Search & Filters – Instant, dynamic results without page reloads.
? Shortcode Support ([instant_knowledgebase]) – Seamlessly embed your full knowledge base anywhere on your site.
? Multiple Layout Templates – Choose from Default, Compact, Content Focus, Help Center Modern, and Opt-in Focus layouts.
? User Role Access Control – Limit visibility to logged-in users or specific roles with flexible settings.
? Global & Per-Article Access Settings – Set access permissions globally, or override them at the article level.
? Customizable Settings Panel – Tailor layout, behavior, and access controls to fit your needs.
? Most Viewed Articles – Automatically feature your most-read content to guide users.
? Related Articles Section – Encourage deeper engagement with relevant content suggestions.
? Like/Dislike Feedback System – Collect user sentiment to gauge article helpfulness.
? Custom Icons for Help Topics – Add icons to topics for better visual organization.
? Mobile-Optimized Experience – Flawless performance and readability on all screen sizes.
? [Premium] Advanced Analytics Dashboard – Track search queries, popular articles, user engagement, and performance metrics.
? [Premium] Export/Import Functionality – Backup and transfer your knowledge base content easily.
? [Premium] GDPR Compliance Tools – Cookie consent banner and privacy controls.
? [Premium] Typography Customization – Custom fonts and typography settings.
? [Premium] Hero Section Builder – Create stunning landing pages with customizable hero sections.
? Breadcrumb Navigation – Clear navigation hierarchy for better user experience.
? Article Hierarchy – Organize content with sections, subcategories, and article types.
? [Premium] Search Analytics – Track what users are searching for and optimize content accordingly.
? [Premium] PDF Export – Export reports and articles as PDF files.
? [Premium] Performance Tracking – Monitor article engagement, scroll depth, and time spent.
? [Premium] Advanced Search Features – Dropdown search, live suggestions, and enhanced search experience.

?? Premium Templates

? [Premium] Help Center Modern – Professional help center layout with modern design
? [Premium] Opt-in Focus v2 – Lead generation focused template with conversion optimization
? [Premium] Content Focus – Content-first layout for comprehensive documentation

????? Help Center & Support

Need help setting up? Want to explore features or request support?

?? Screenshots

Knowledge Base Home – Search bar and categories layout
Default Template (Free) – Home Page – Clean homepage layout with search and category structure
Compact Template (Premium) – Single Article Page – Focused article layout for easy reading
Compact Template (Premium) – Category Page – Condensed view of categories and topics
Compact Template (Premium) – Home Page – Minimalist home layout with compact blocks
Default Template (Free) – Single Article Page – Basic article layout with sidebar navigation
Opt-in Focus (Premium) – Category Page – Conversion-optimized category view with opt-in section
Opt-in Focus (Premium) – Home Page – Homepage design focused on lead capture
Opt-in Focus (Premium) – Single Article – Article layout with emphasis on engagement and signups
Content Focus (Premium) – Home Page – Documentation-style home layout with clarity and space
Content Focus (Premium) – Single Article Page – Reader-focused article format for tutorials or guides
Help Center Modern (Premium) – Category Page – Sleek, modern layout for browsing categories
Help Center Modern (Premium) – Home Page – Stylish homepage with helpful CTAs and structure
Help Center Modern (Premium) – Single Article – Vibrant article design with clean typography
GDPR and Privacy Policy – Settings panel for managing privacy and compliance preferences
Knowledge Base Layout and Appearance – Customize layout elements, colors, and styles
Knowledge Base Analytics Page – Track article views, feedback, and engagement
Knowledge Base General Settings – Core plugin settings and configuration panel
Knowledge Base Analytics Dashboard – Overview of knowledge base performance and trends
Knowledge Base Analytics Chart and Graphs – Visual data for traffic, searches, and performance
Knowledge Base Analytics Article Performance – Detailed stats on individual articles
Typography Options – Customize fonts, sizes, and line spacing for readability